> ## Documentation Index
> Fetch the complete documentation index at: https://docs.belio.co.ke/llms.txt
> Use this file to discover all available pages before exploring further.

# View Templates

WhatsApp templates can be viewed and managed from either the Belio Cloud Portal or the WhatsApp Business Manager.

### Belio Cloud Portal

1. Navigate to [Belio portal](https://cloud.belio.co.ke/whatsapp-business)

***

### WhatsApp Business Manager

1. Navigate to the [WhatsApp Business Manager](https://business.facebook.com/latest/whatsapp_manager)
2. Sign in with your Facebook Business account
3. Select your WhatsApp Business Account (WABA)
4. Open the **Message Templates** section

The Message Templates page allows you to:

* View all approved, pending, and rejected templates
* Filter templates by category or status
* Inspect template structure and placeholders
* Review rejection reasons for failed submissions

***

### Template Statuses

Templates may appear in different states depending on their review and approval status.

| Status     | Description                                                          |
| ---------- | -------------------------------------------------------------------- |
| `Pending`  | Template is under review by WhatsApp                                 |
| `Approved` | Template has been approved and can be used for sending messages      |
| `Rejected` | Template was rejected and cannot be used                             |
| `Disabled` | Template has been disabled by WhatsApp                               |
| `Paused`   | Template has been temporarily paused due to policy or quality issues |

***

#### Important Notes

<Tip>
  Only templates in an approved and sendable state can be used with the WhatsApp Messaging API.<br />

  Template availability and statuses are synchronized from the connected WhatsApp Business Account (WABA).
</Tip>